FAQs

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2-3 days production time for to make the item before it ships. Average shipping times are 5-8 days. Tracking numbers will be updated as they become available. Please email us at wendyshraydesigns@gmail.com if you have any questions about your order.


Return policies

To return your items, contact us within 7 days of order receipt to request a Return Authorization (RA). Items must be unworn, in the original packaging, and mailed within 7 days of RA issuance. BUYERS ARE RESPONSIBLE FOR RETURN SHIPPING. Please note: While I offer free shipping on many items, when an item is returned, the ACTUAL SHIPPING COST that was incurred to send the order is NOT REFUNDED and WILL BE DEDUCTED from the refund unless exchanged for another item. Returned items that do not meet the return criteria or no RA number was assigned will not be accepted. Items returned that were purchased "On Sale" are eligible for STORE CREDIT / EXCHANGE only. Refunds may take several days to process.

Can I cancel my order?
You are able to cancel your order before the item ships. If the item is already shipped, you will need to wait until you receive your item to arrange for return of the item.